At Lumos, we understand the importance of privacy, especially in the Ed-tech sector. This policy outlines how we collect, store, use, and protect your personal information.
1. Information We Collect
User-Provided Information: When you use our services, we collect information you provide directly to us, such as your name, email address, school, role, content you create, and any other information you choose to provide.
Usage Information: We gather details about your interaction with our services, such as what features you use and the time, frequency, and duration of your activities.
Device and Log Information: We collect device-specific information, browser type, IP address, and cookies.
2. How We Use The Information
To improve our services by understanding user needs and preferences.
To provide personalized content and experiences.
To communicate with you regarding updates, offers, and promotions on premium plans
For research, analytical, and operational purposes.
3. Sharing of Information
We won't sell your personal data to third parties.
We might share anonymized and aggregated data for research or educational purposes, to show research statistics
We may disclose your information if we believe it's required by law or to protect Lumo's rights.
4. Protection of Information
We use industry-standard security measures to protect your information.
We regularly review our systems to prevent unauthorized access.
While we strive to protect your data, no electronic transmission is 100% secure. We encourage you to use strong passwords and keep them confidential.
5. Children's Privacy
Being an Edtech platform, we take children's privacy seriously. We ensure we comply with relevant laws and seek parental consent where required, especially when using our AI chatbot.
6. Your Choices
You can review and update your personal information at any time.
You can opt out of promotional communications by following the unsubscribe link in the received email.
You can use our service anonymously, but it may affect functionality.
7. Third-Party Links
Our services may contain links to other websites. This policy does not cover those external sites, and we encourage you to review their privacy policies.
8. Updates to this Privacy Policy
We may update this policy from time to time. We will notify users of significant changes and encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns regarding this policy or your data, please get in touch with us at:
pashan@ace-it.app
This policy aims to provide a clear understanding of our approach to privacy. By using our services, you agree to the terms outlined above.